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500 tablets 90 fewer it tickets a brazilian university standardizes its keyboard solution-0

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500 Tablets, 90% Fewer IT Tickets: A Brazilian University Standardizes Its Keyboard Solution

Discover how a Brazilian university standardized 500 tablets with Keysco rechargeable keyboard cases and reduced IT support requests by approximately 90%.

500 Tablets, 90% Fewer IT Tickets: A Brazilian University Standardizes Its Keyboard Solution

Customer Type: University | Brazil


500 Tablets. Three Campuses. One Standardized Solution.

Carlos is the IT coordinator for a university in São Paulo managing approximately 500 tablets across three campuses.

Before standardization, his team received around 30–40 support tickets every week related to keyboards and accessories.

Key Results

500 Tablets
Across 3 campuses

90% Fewer Tickets
IT support requests

30–40 → 3–4
Weekly tickets

300 Additional Units
Ordered for new students


The Challenge: Too Many Accessory Problems

The university faced recurring issues:

With one IT coordinator responsible for three campuses, these small hardware issues created a significant workload.

The university needed a reliable and standardized tablet keyboard solution.


The Keysco Solution

The university standardized on Keysco's rechargeable keyboard case with digital power display.

The solution combined:

Instead of managing multiple accessory types, the university could use one keyboard solution across its tablet fleet.


Real Results

Weekly support requests dropped from approximately:

30–40 → 3–4 tickets

That's an estimated 90% reduction.

The university subsequently ordered 300 additional units for incoming freshmen.

The project demonstrated how the right educational keyboard can improve not only student productivity, but also IT management efficiency.

“I got my weekends back.”

— Carlos, IT Coordinator


Why Education IT Teams Choose Keysco

Standardized Solutions
Simplify device management across campuses.

Rechargeable Options
Reduce dependence on disposable batteries.

Digital Power Display
Make battery status easier for users to monitor.

OEM & ODM Development
Customize functions and product specifications around project requirements.


Need a Standardized Tablet Keyboard Solution?

Keysco supports universities, schools, IT procurement teams and EdTech companies with customized educational keyboard solutions.

Request a Quote | Request a Sample | Discuss OEM/ODM

Frequently Asked Questions

Can Keysco provide OEM educational keyboard cases?

Yes. Keysco provides OEM and ODM keyboard solutions for schools, universities, education technology companies and distributors.

Can you customize the keyboard with our logo?

Yes. Depending on the product, customization options can include logo printing, laser engraving, colors and packaging.

Can you develop a keyboard case for a specific tablet?

Yes. Please provide the tablet model and project requirements, and our engineering team can evaluate the appropriate solution.

Can I request samples before bulk production?

Yes. We recommend sample evaluation before mass production, especially for large education projects.

 

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